Though increasingly popular, personas remain widely misunderstood. Successful efforts key off of actual user behaviors, read like a story about a real person, and get used by everyone.
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And finally, clearing out the web design-related cache we have more on personas from Forrester Research, AListApart on elastic design, Russ Weakley on liquid layouts, the University of Minnesota maintains a list of web design references, Human Factors International has published a list of key research findings, Asterisk* asks about user testing, iaslash lists the User Experience Books from 2003, and last but not least chrisderick.com offers a Mozilla extension for web developers.
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