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  1. CARS: Unfit for Human Transportation
    July 23, 2003 in

    http://www.planetpdf.com/mainpage.asp?webpageid=2912
    Users get lost driving CARS, which are typically big, linear hunks of metal that are optimized for parking (they seem to fit well into those outlined areas found on side-streets and parking lots), but are unpleasant to drive and navigate on highways, toll-roads, and dirt paths. CARS are good for parking (teenagers take note), but that’s it. Don’t use them for driving ... ever.

  2. Good Experience - Top Sites’ User Experience Teams and Their Challenge
    July 22, 2003 in

    http://www.goodexperience.com/columns/03/0721.top.html
    We’re finding that customers don’t think of us in terms of separate business units. They think of us just as [company name], as one place to get their questions answered. So when they come to the site, and we can see this in the traffic logs, they go from one area of the site to another, across channels and business units.”

  3. Business lessons from the donut and coffee guy (kottke.org)
    July 22, 2003 in

    http://www.kottke.org/03/07/030717business_les.html
    Maybe this situation is typical of Manhattan coffee & donut carts (although two carts near where I work don’t do this), but this was the first business establishment I’ve ever been to that lets its customers make their own change.

  4. My homebrew pipe organ
    July 22, 2003 in

    http://www.sentex.net/~mwandel/organ/organ.html
    With my nonexistent music abilities, and my limited budget, I couldn’t justify buying myself a little Casio synthesizer or something like that. The only way I could justify owning a musical instrument was if I actually BUILT it.

  5. Michigan Virtual University - The Technology Source
    July 21, 2003 in

    http://ts.mivu.org/  RSS: The Next Killer App For Education, Blogging as a Course Management Tool